APA Style

Dr. Kasmir, S.E., M.M. (2017). Customer Services Excellent : Teori dan Praktik (Ed. 1, --Cet. 1). Jakarta: Rajawali Pers.

Chicago Style

Dr. Kasmir, S.E., M.M. Customer Services Excellent : Teori dan Praktik. Ed. 1, --Cet. 1 Jakarta: Rajawali Pers, 2017. Text.

MLA Style

Dr. Kasmir, S.E., M.M. Customer Services Excellent : Teori dan Praktik. Ed. 1, --Cet. 1 Jakarta: Rajawali Pers, 2017. Text.

Turabian Style

Dr. Kasmir, S.E., M.M. Customer Services Excellent : Teori dan Praktik. Ed. 1, --Cet. 1 Jakarta: Rajawali Pers, 2017. Print.